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Terms and
Conditions of Sale (Online Orders)
Availability
Most of the items in our Online Store are In
Stock most of the times. If the item is In
Stock we should be able to ship it out
within 48 hours, if it’s Out of Stock or for
some reason we run out of a stock
temporarily, we will notify you about an
estimated shipping date, if you approve the
estimated shipping date we’ll proceed with
your order.
Minimum and Maximum Purchase
You must order at least $25.00
worth of merchandise to place an order. The
maximum worth of merchandise that you can
purchase online is limited to
$2500.00 for security purposes.
Currency
All prices are in Canadian Dollar
and all payments will be collected
in Canadian Dollar.
Taxes
Taxes will be charged on your order subtotal
plus shipping automatically at check out
based on your Ship To
address.
Shipping
Online orders can be shipped to Canadian
destinations only, for US and/or
International orders please contact us. For
every order, shipping rate will be
calculated and shown before payment.
Payment Options
We accept credit cards Visa and MasterCard.
Your credit card will be charged at the time
you place your order.
Security
Futuretel Inc doesn’t collect your credit
card information to process your order. Your
credit card payment processing will be
handled on the Merchant’s secure servers.
Order Verification
Orders with different Bill To and
Ship To addresses as well as orders with
more than $1000 worth of merchandise
need to be verified by phone and may require
even additional verifications. Our Customer
Service will attempt to reach you at the
phone number that you provided for your
account, to verify the order with you. If
Order Verification fails for any reason,
your order cannot be processed until we can
verify it.
Delivery Time
Most orders ship within 48 hours. Orders
placed during the weekend cannot be shipped
until Monday. Once shipped, it usually takes
5 to 10 business days for the delivery.
Return and Refund Policy
Before returning a product you must
first obtain a Return Material Authorization
(RMA) by contacting us or by submitting your
RMA request through our website. Refunds may
be requested for defective goods upon
approval of your RMA request, and if
returned within 30 days of invoice date.
We cannot be responsible for packages lost
during return. Therefore, we highly
recommend that your return be sent as an
insured package. The credit for your return
will be processed through PayPal and will be
applied to the credit card used to make the
purchase.
Warranty
Every third party product you buy from
FutureTel Inc. is backed first by the
product manufacturer's warranty. FutureTel
Inc. also provides a 30 day limited warranty
against defects by refund or replacement
upon approval of your RMA request.
Terms and
Conditions of Sale (Manufactured Products)
This constitutes the standard terms and
conditions by which FutureTel Inc.
("SELLER") sells the products and services
referred to in this document to its clients
("BUYER"). No amendments or additions shall
be binding on SELLER unless agreed to in
writing by an authorized representative of
SELLER.
1. General
The terms and conditions set forth below
shall constitute the sole, complete and
exclusive agreement between SELLER and BUYER
and shall not be modified or waived except
by written agreement by an authorized
representative of the SELLER. All other
terms, conditions, warranties, acceptances
or other communications between SELLER and
BUYER are considered null and void to the
extent they conflict with the terms and
conditions set forth herein.
2. Delivery
Unless otherwise specified by SELLER, all
items are delivered F.O.B. SELLER's plant at
Barrie, Ontario, Canada.
3. Prices
The sale price is based on the
specifications provided by the BUYER to
SELLER and as per the Quotation provided
from time to time by the SELLER.
The price also includes charges for
manufacturing, packaging and any other
directly attributed costs. The sales price
does not include any provincial, state or
federal taxes applicable to this sales
transaction. Unless otherwise specified in
writing, the sale price also excludes any
insurance, transportation, courier service,
or mailing charges for the listed items.
Taxes will be charged in accordance with
applicable Provincial or Federal laws in
effect at the time of sale.
4. Terms of Payment
Unless otherwise specified, payment of all
invoices is due in full within 30 days of
the date of Invoice. SELLER reserves the
right to hold shipments if BUYER’s account
is overdue.
5. Force Majeure
SELLER is not liable for loss from causes
beyond its reasonable control. This includes
actions by any provincial, federal, state or
local government or any department or agency
thereof; acts of God, natural disasters,
fires, strikes, lockouts, embargoes, wars,
riots, equipment failure, shortages in
materials, transportation, utilities and
other vital supplies. In the event of a
delay due to these reasons, the date of
delivery may be extended by a similar amount
of time that is reasonable in order to
compensate for the delay.
6. Warranty
SELLER warrants to the original BUYER only
that all items delivered hereunder shall
conform to the BUYER’s specifications as
provided for the products supplied and shall
be free from defects in material and
workmanship in normal use and service for a
period of one (1) year from the date of
shipment. If within 15 days after receipt of
any item by BUYER, a defect resulting in
nonconformity according to the foregoing is
discovered by BUYER, BUYER shall promptly
notify SELLER of the non-conformance and
upon authorization return the item(s) to
SELLER at its warehouse in Barrie, Ontario.
At SELLER's discretion, SELLER may then
either ship to BUYER a conforming item or
repair the returned item. All risk of loss
and damage to any item returned to SELLER
shall remain with BUYER until receipt of the
item by SELLER.
THE WARRANTIES SET FORTH HEREIN SHALL BE THE
EXCLUSIVE WARRANTIES BY SELLER AND EXCLUDE
ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL,
EXPRESSED OR IMPLIED. ALL OTHER WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR ANY PURPOSE ARE HEREBY
DISCLAIMED. FURTHER, BUYER WAIVES ALL
RIGHTS, CLAIMS, OR CAUSES OF ACTION IN
RELATION TO THE SALE OF ANY ITEM(S)
PURCHASED.
THE BUYERS' REMEDY IS LIMITED TO
REPLACEMENT, CORRECTION OF DEFECTS. THE
SELLER SHALL HAVE NO FURTHER OBLIGATIONS
WITH RESPECT TO DEFECTS OR NON-CONFORMANCE
OF LISTED ITEMS, EXCEPT THOSES OBLIGATIONS
LISTED ABOVE.
7. Limitation of Liability
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (WHETHER ARISING IN
WARRANTY, CONTRACT, NEGLIGENCE, STRICT
LIABILITY, ABSOLUTE LIABILITY, ACTUAL OR
IMPUTED TORT, PATENT INFRINGEMENT OR
OTHERWISE) including, but not limited to,
loss of profits or revenue, loss of use of
the item(s) delivered, cost of capital, or
claims of customers of the BUYER for such
other damages, whether on account of any
nonconformance or defect in any items
furnished hereunder or delays in delivery
thereof or services performed thereon or any
other nonconformance by SELLER. SELLER's
liability on any claim, whether in contract,
negligence, actual or imputed, strict
liability, absolute liability, tort or
otherwise for any loss or damage arising out
of, connected with, or resulting from this
or any future purchase or the performance or
breach thereof, or from the design,
manufacture, sale, delivery, resale, repair,
replacement, installation, inspection,
operation or use of any items covered by or
furnished by SELLER shall in no case exceed
the purchase price for the item or part
thereof which gives rise to the claim.
8. Cancellation or Change
Cancellation or change of the order may only
be by mutual written agreement, signed by an
authorized representative of SELLER and upon
payment by BUYER for reasonable cancellation
charges. Cancellation charges include, but
are not limited to, administrative costs,
costs of labor expended and material
procured with the purchase.
9. Partial Invalidity
If any provision herein or portion thereof
shall for any reason be held invalid or
unenforceable, such invalidity or
unenforceability shall not affect any other
provision or portion thereof. These terms
and conditions shall be construed as if such
invalid or unenforceable provision or
portion thereof had never been contained
herein. Section headings here are for
convenience of reference only and shall not
affect the construction or interpretation of
these terms and conditions.
10. Waiver
Waiver by SELLER or BUYER of breach of any
of the provisions herein shall not be
construed as a waiver of any other breach of
any other provision contained herein.
11. Applicable Law
The construction and performance of this
contract shall be governed and interpreted
by the Laws of the Province of Ontario and
any and all disputes arising hereunder shall
be brought to Brampton, Ontario.
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